SYSTOC Support

The most powerful software in the world is useless if something goes wrong and you can’t reach a support person.

Customer satisfaction is a top priority. Technical support calls are answered by a live person, based in the United States, more than 95% of the time. An Application Specialist visits your facility to make sure you understand how to use the software and helps customize it for you.

Support

Technical Support: Toll-free 8 a.m. to 8 p.m., Eastern Time, Monday through Friday. 800-779-3887 or help@puresafety.com

Onsite Visits: Assistance from an experienced Application Specialist. To schedule formal training through an onsite visit, please email systoctraining@puresafety.com.

User Forum

Communicate online with other SYSTOC users and experts. The User Forum is only open to SYSTOC users. Register today and get your free password—then return frequently for the latest information or to join in a discussion thread with other users. ENTER FORUM

Training and Reference

Online University

Online tutorials and training sessions that fit your schedule. Visit the Online University for excellent training opportunities: real-time online classes, recorded classes on demand, and educational material. Also learn more about your trainer and his/her particular expertise. Only open to SYSTOC users—register today to get your free password.

On–screen Help: Quick access to instructions on how to use SYSTOC

Sample Reports & Forms: Comprehensive guide to SYSTOC reports and forms

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