Behavioral Interviewing
One of the best predictors of future success is past success. Behaviorally based questions are purposefully designed to elicit answers from candidates about past actions and behaviors. The Behavioral Interviewing course provides a structured process to assist the hiring manager in creating the appropriate set of questions designed to assist in selecting the most suitable candidate for a position.
Course Length: 45 Minutes
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Conducting Performance Reviews
This course provides an overview of the performance management process and the mechanics of what to do to prepare for, conduct and follow-up on performance reviews. Although the major emphasis is on the formal, annual review, the same mechanics work whenever managers are required to give feedback on an employee’s performance.
Course Length: 54 Minutes
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Conflict Management for Employees
Conflict is defined as any situation where two or more people have differing ideas, approaches, outcomes, or desires. This course is designed to help employees work through conflicts at their lowest levels, rather than allow them to escalate and impact their effectiveness.
Course Length: 71 Minutes
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Conflict Management for Managers
Conflict is defined as any situation where two or more people have differing ideas, approaches, outcomes, or desires. A manager's role is to help employees work through conflicts at their lowest levels, rather than allow them to escalate and impact the department's effectiveness. This presentation provides conflict management solutions for managers of people.
Course Length: 68 Minutes
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Diversity v2
Diversity continues to play an important part in the workplace. As awareness of diversity has spread, its meaning has expanded. It’s become obvious that understanding what diversity means, and why it’s important at work, is just as important to employees as it is to managers.
Course Length: 38 Minutes
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Effective Supervision
In today's increasingly competitive marketplace, people are an organization's most valuable resource. Effectively supervising this resource is crucial to success. This course presents the tools needed to be an effective supervisor. The course will help those new to the supervisory role transition to their new responsibilities, while providing a good review for more seasoned supervisors.
Course Length: 76 Minutes
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Family Medical Leave Act
When employees have a legitimate need to be away from work to address injury, illness or family needs; employers must comply with the Family Medical Leave Act (FMLA). This training is designed to help you understand how and when leave can be taken as well as what your obligations are to your employer or to the employee.
Course Length: 34 Minutes
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HIPAA
In 1996, United States Congress enacted the Health Insurance Portability and Accountability Act, known as HIPAA. One aspect of HIPAA is titled “Administrative Simplification”. It is this portion of HIPAA that authorized the U.S. Department of Health and Human Services to put out new regulations governing the use and disclosure of individually identifiable health information. This rule is commonly referred to as the HIPAA privacy regulation. This training program deals solely with the HIPAA privacy regulation.
Course Length: 93 Minutes
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Managing a Successful Team
Formal or informal, newly formed or long performing; knowing how to successfully manage the team you are responsible for will help you, the team, and the team members achieve positive results and meet your goals. Whether you are a new or experienced team leader, this course will help you manage your team more effectively.
Course Length: 80 Minutes
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Managing Stress for Employees v2
Stress is often unavoidable – but it doesn’t have to have a negative effect on your work or other areas of your life. You can manage job stress – and in turn learn how to manage ‘life’ stress.
Course Length: 33 Minutes
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Managing Stress for Managers v2
People constantly deal with stress both at work and at home. As a manager, you will not be able to control employee stress outside of work, but you can help to lessen the effects of stress at work.
Course Length: 39 Minutes
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Organizational Change v2
No matter where you work, things will change. It’s inevitable. Therefore, the purpose of this training is to provide you, a manager of people, with insight on how people react to change and how to best manage change in your organization. You’ll also learn why change is sometimes necessary and how to avoid some of the common pitfalls associated with managing change.
Course Length: 31 Minutes
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OSHA 300 - OSHA Recordkeeping Requirements v2
OSHA has a set of rules for recordkeeping. This training summarizes the key provisions of the new rules. It also highlights the major changes from OSHA's previous recordkeeping regulation.
Course Length: 47 Minutes
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Preventing Workplace Harassment - Employees v2
This program addresses a crucial issue in the workplace: respect. Respect is reflected in a broad range of behavior. It’s opposite, disrespectful behavior, encompasses behavior that includes racial and sexual harassment, and discrimination. The consequences of disrespectful behavior for employees and the company can be devastating. Everyone deserves a respectful workplace, and this program will help you be able to do your part in creating one.
Course Length: 46 Minutes
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Preventing Workplace Harassment - Managers v2
Victims of harassment have well-established rights under federal law and, in many cases, under state and local law, too. And as a Manager or Supervisor, you have an important responsibility to both prevent harassment from taking place and to address it whenever it occurs in your organization. In order to meet that responsibility, you need to know what harassment and discrimination are, what laws prohibit discrimination and harassment in the workplace, what you must do to prevent and act upon workplace harassment, and how your organization’s anti-discrimination policy helps you do this. That’s what you’re going to learn in this course.
Course Length: 67 Minutes
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Safety And You
As a supervisor your actions directly impact the employees you supervise. How you handle yourself, what you say and even what you don't say impacts how employees behave. Therefore, we'll examine several safety management approaches and help you build an enhanced climate for safety in your workplace.
Course Length: 56 Minutes
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Team Structure and Function - Management Principles
This course is designed to help managers guide their teams more effectively. Managers are taught what teams are, how they are formed and structured, the skills the teams need to succeed and how managers can recognize when teams are healthy or in need of help.
Course Length: 50 Minutes
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Team Structure and Function - Teambuilding Foundations
This course is designed to assist team members to understand teams, how they are formed and structured, and the skills needed to be successful working on and with teams.
Course Length: 35 Minutes
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Workplace Violence Prevention
Recent statistics show that every year, about 1.7 million U.S. residents are victims of workplace violence incidents. You or someone you know could be involved in workplace violence at any time, anywhere. This course will give you a basic understanding of what constitutes workplace violence, the warning signs to watch for, and what you and others around you can do to prevent it.
Course Length: 55 Minutes
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